Responsible Gambling at ThePokies

At ThePokies, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, not a source of stress or financial difficulty. This page outlines the tools, resources and information available to help you stay in control of your gaming experience.

Our Commitment

We take responsible gambling seriously and encourage all players to gamble within their means. Our platform is designed for adults only, and we actively work to prevent underage access. We provide various tools to help you manage your gambling activity and maintain healthy habits.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, frustrated or depressed about gambling
• Neglecting work, family or personal responsibilities due to gambling
• Lying to others about how much time or money you spend gambling
• Gambling to escape problems or relieve negative emotions
• Finding it difficult to stop or reduce your gambling activity

If any of these apply to you, we encourage you to use the tools below or seek professional help.

Tools to Help You Stay in Control

ThePokies offers several features designed to support responsible gambling:

Deposit Limits

You can set daily, weekly or monthly deposit limits to control how much money you add to your account. These limits help you manage your budget and prevent overspending.

Session Time Reminders

Set reminders that notify you about how long you have been playing. These alerts help you stay aware of the time you spend on the platform.

Self-Exclusion

If you feel the need to take a break, you can request a self-exclusion period. During this time, your account will be temporarily suspended and you will not be able to log in or place any wagers.

Account Closure

You may request permanent closure of your account at any time by contacting our support team.

Responsible Gambling Tips

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble under the influence of alcohol or drugs
• Treat gambling as entertainment, not a way to make money
• Balance gambling with other hobbies and activities

Support Organisations

If you or someone you know is struggling with problem gambling, the following organisations offer free and confidential support:

Contact Us

If you have any questions about responsible gambling or need assistance with any of the tools mentioned above, please reach out to our customer support team. We are here to help you maintain a safe and positive gaming experience at ThePokies.