Responsible Gambling at ThePokies

At ThePokies, we are committed to providing a safe and enjoyable gaming environment for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to gamble responsibly and stay in control of their gaming habits.

Our Commitment to Responsible Gambling

We believe that player wellbeing comes first. ThePokies provides various tools and resources designed to help you maintain healthy gambling habits and make informed decisions about your gameplay.

Tools Available to Players

• Deposit limits — set daily, weekly or monthly caps on how much you can deposit
• Loss limits — control the maximum amount you are willing to lose within a set period
• Session time reminders — receive notifications about how long you have been playing
• Wagering limits — restrict the total amount you can wager
• Self-exclusion — temporarily or permanently block access to your account
• Cool-off periods — take a short break from gambling activity

Signs That Gambling May Be a Problem

It is important to recognise early warning signs. Consider whether any of the following apply to you:

• Spending more money or time on gambling than you can afford
• Difficulty stopping or controlling your gambling sessions
• Neglecting work, studies or personal relationships due to gambling
• Chasing losses by continuing to play in hopes of winning back money
• Borrowing money or selling possessions to fund gambling
• Feeling anxious, irritable or restless when not gambling
• Lying to family or friends about your gambling activity

If you recognise any of these behaviours, we strongly encourage you to seek help immediately.

Tips for Staying in Control

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble when feeling stressed, upset or under the influence of alcohol
• Treat gambling as entertainment, not as a source of income
• Keep track of time and money spent while playing

Self-Exclusion Options

ThePokies offers self-exclusion for players who feel they need a break. You can choose from the following options:

To activate any self-exclusion option, please contact our support team.

Support Resources

If you or someone you know is struggling with problem gambling, professional help is available. Consider reaching out to organisations such as Gambling Help Online, Gamblers Anonymous or local counselling services in your area. These organisations provide free, confidential support around the clock.

Protecting Minors

ThePokies strictly prohibits underage gambling. Players must meet the minimum legal age requirement to create an account and participate in any gambling activity. We employ age verification procedures to prevent minors from accessing our platform. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites.

Your wellbeing matters to us. Please gamble responsibly.